November 10, 2022
Intermittent Latency Accessing Zingtree Application

The issue is now resolved.

November 10, 2022 4:13 PM EST

We have identified the root cause and are working to remediate it.

November 10, 2022 3:52 PM EST

We are currently investigating reports of latency when accessing the Zingtree application.

November 10, 2022 2:22 PM EST
July 28, 2022
AWS Issue

As per the AWS status page (https://health.aws.amazon.com/health/status), their systems are coming up slowly. Our internal validations show all our systems are operating normally. At this point, we consider this issue has been resolved but we will continue monitoring.

July 28, 2022 1:47 PM EDT

AWS is having issues in the US-EAST-2 Region. https://health.aws.amazon.com/health/status.

This is causing a degradation of our services at ph.zingtree.com. All other services at www.zingtree.com should be available without interruption.

We will be monitoring AWS statuses closely and update the status.

July 28, 2022 1:27 PM EDT
May 15, 2022
Scheduled Maintenance: Database Upgrade on Saturday, 5/14/2022 at 11:59 PM EST

DB Upgrade complete

May 15, 2022 12:55 AM EDT

DB Upgrade in progress

May 15, 2022 12:23 AM EDT
April 14, 2022
Scheduled Maintenance - Saturday 5/14/2022 @ 11:59 PM EST
In Progress

Database Upgrade In progress

May 15, 2022 12:09 AM EDT

On Saturday, 5/14/2022 at 11:59 PM EST we will perform some database upgrades to keep Zingtree reliable and fast. During this upgrade window zingtree.com and related services will be unavailable.

April 14, 2022 8:45 AM EDT