History

November 10, 2022

Intermittent Latency Accessing Zingtree Application

Resolved

November 10, 2022 4:13 PM EST

The issue is now resolved.

Identified

November 10, 2022 3:52 PM EST

We have identified the root cause and are working to remediate it.

Investigating

November 10, 2022 2:22 PM EST

We are currently investigating reports of latency when accessing the Zingtree application.

July 28, 2022

AWS Issue

Resolved

July 28, 2022 1:47 PM EDT

As per the AWS status page (https://health.aws.amazon.com/health/status), their systems are coming up slowly. Our internal validations show all our systems are operating normally. At this point, we consider this issue has been resolved but we will continue monitoring.

Identified

July 28, 2022 1:27 PM EDT

AWS is having issues in the US-EAST-2 Region. https://health.aws.amazon.com/health/status.This is causing a degradation of our services at ph.zingtree.com. All other services at www.zingtree.com should be available without interruption.We will be monitoring AWS statuses closely and update the status.

May 15, 2022

Scheduled Maintenance: Database Upgrade on Saturday, 5/14/2022 at 11:59 PM EST

Resolved

May 15, 2022 12:55 AM EDT

DB Upgrade complete

Identified

May 15, 2022 12:23 AM EDT

DB Upgrade in progress

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