History

November 10 2:16 PM EST
Intermittent Latency Accessing Zingtree Application
Resolved

The issue is now resolved.

November 10 4:13 PM EST
Identified

We have identified the root cause and are working to remediate it.

November 10 3:52 PM EST
Investigating

We are currently investigating reports of latency when accessing the Zingtree application.

November 10 2:22 PM EST
July 28 1:08 PM EDT
AWS Issue
Resolved

As per the AWS status page (https://health.aws.amazon.com/health/status), their systems are coming up slowly. Our internal validations show all our systems are operating normally. At this point, we consider this issue has been resolved but we will continue monitoring.

July 28 1:47 PM EDT
Identified

AWS is having issues in the US-EAST-2 Region. https://health.aws.amazon.com/health/status.

This is causing a degradation of our services at ph.zingtree.com. All other services at www.zingtree.com should be available without interruption.

We will be monitoring AWS statuses closely and update the status.

July 28 1:27 PM EDT
May 15 12:14 AM EDT
Scheduled Maintenance: Database Upgrade on Saturday, 5/14/2022 at 11:59 PM EST
Resolved

DB Upgrade complete

May 15 12:55 AM EDT
Identified

DB Upgrade in progress

May 15 12:23 AM EDT
April 14 8:43 AM EDT
Scheduled Maintenance - Saturday 5/14/2022 @ 11:59 PM EST
In Progress

Database Upgrade In progress

May 15 12:09 AM EDT
Scheduled

On Saturday, 5/14/2022 at 11:59 PM EST we will perform some database upgrades to keep Zingtree reliable and fast. During this upgrade window zingtree.com and related services will be unavailable.

April 14 8:45 AM EDT