Zingtree | Status

Zingtree | Status

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Incident history

Sep 2025 - Nov 2025

November 2025

No incidents reported

October 2025

Oct 20

12:08 PM - 2:33 PM EDT (2h 25min duration)

Major Service Disruption

Services from our cloud provider are being restored, and our systems are now accessible. We are actively monitoring to ensure system stability and to confirm that the issue is fully resolved. We sincerely apologize for the disruption this incident may have caused.

3 updates
Impacted:
Zingtree
Integrations
Tree Authoring
API v2
Log In
API v1
Tree Rendering
Oct 20

3:14 AM - 5:34 AM EDT (2h 20min duration)

Major Service Disruption

Services from our cloud provider are being restored, and our systems are now accessible. We are actively monitoring to ensure system stability and to confirm that the issue is fully resolved. We sincerely apologize for the disruption this incident may have caused.

6 updates
Impacted:
Zingtree
Integrations
Tree Authoring
API v2
Log In
API v1
Tree Rendering
Oct 10

9:00 PM - 10:00 PM EDT (1h duration)

Scheduled Maintenance Complete

Services are now fully operational. Thank you for your patience

3 updates

September 2025

Sep 08

3:24 AM - 4:20 AM EDT (56min duration)

Service Interruption

Our production services experienced an unexpected outage during scheduled infrastructure maintenance. We are conducting a detailed root cause analysis (RCA) to ensure this does not recur.

We appreciate your patience and understanding.

2 updates
Impacted:
Zingtree
EU Zingtree
Integrations
Tree Authoring
API v2
Log In
API v1
Tree Rendering