Zingtree | Status

Zingtree | Status

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Incident history

Dec 2022 - Feb 2023

February 2023

Feb 25

10:08 PM - 10:17 PM EST (8min duration)

Zingtree is unavailable

Our engineers identified the issue and have restored the service

2 updates
Impacted:
Zingtree
Tree Authoring
Log In
Tree Rendering
Feb 19

3:35 AM - 3:40 AM EST (5min duration)

Zingtree is unavailable

Our engineers have isolated the issue and service has been restored

2 updates

January 2023

Jan 12

10:35 AM - 11:41 AM EST (1h 6min duration)

Application Latency

Zingtree engineers have isolated the issues to DNS resolution and have implement a fix. The issue appears to be resolved but we will continue to monitor.

3 updates
Impacted:
Zingtree
API v1
Jan 07

9:22 PM - 9:22 PM EST (0min duration)

Pingdom check Zingtree Login is DOWN

Investigation complete. Site back up. Down for about 5 minutes.

1 update
Jan 04

6:52 PM - 10:02 PM EST (3h 11min duration)

Mandrill Outage Impacting the ability to send emails

Issue is now fully resolved and emails are flowing.

5 updates
Impacted:
Zingtree
EU Zingtree

December 2022

Dec 05

3:25 PM - 4:03 PM EST (38min duration)

Dedicated Environment in Ohio (us-east-1) is unreachable

The application is not reachable but we will continue to monitor to ensure the AWS outage is fully resolved

4 updates